SRS Doors and Windows Limited

I was looking for a door supplier and fitter for my Church and came across SRS and decided amongst the 3 suppliers I contacted to go with them. They came, measured up and provided me with quotes to go back to my Church with. The church trusted my opinion so we went ahead with their quote, paid the deposit from their quote, we went for 3 composite door instead of PVC or wood. The doors are excellent quality the installation I can’t fault and everything is just more beautiful than I could have imagined, the church authorities and members all love the doors. Thank you SRS for a clean and professional job, God bless your business.

Nigel came out to assess what was needed to get our ageing patio door moving freely again and went to great lengths to find a suitable replacement track and handle. Gary and Ed then visited to fit the new track and wheels (not a straightforward job as they needed to remove the glass before they could get the frame out) and was impressed with their obvious experience and professionalism getting the job done. Excellent communication throughout and would definitely recommend SRS.

SRS fitted a new double glazed patio door and windows a few months back. The tenant lost the keys and Billy was so kind, he sourced new keys and popped them in post for us without question! Really appreciate how helpful and available to our requests SRS have been! Brilliant customer service!

Charged £180 for quote for roof repairs but compared to other roofers I considered the quote to be unreliable. I explained ahead of time that there was no internal access to the roof and shared pictures of the internal damage. Other roofers arrived in pairs prepared to go up onto the roof and provided a definite number. Other roofers did not charge for quotes but SRS advised they charge for a "survey" / "inspection." I agreed to this charge because I was referred to SRS by a friend and trusted that they would provide a high quality service. SRS sent one person who would not go on the roof, citing health and safety, even though I had said ahead of time that there was no internal access. They asked me for photos from other roofers and used Google Maps to provide a quote based on typical issues with this type of roof, and could only reassure me that the quote "should be fine" and if they found anything else they would "cost for that down the line". I have paid the call out fee because SRS were very clear about it ahead of time. I do not feel that I have been given a good quality service compared to the other roofers I spoke to who came more prepared and thoroughly inspected the roof. I could have had the same quote from SRS without the need for a call out and charge.

SRS fitted a new security door to my property and I was genuinely amazed at the level of professionalism, speed and efficiency of this company. The contractor was a joy. The work was clean, tidy and fitted to perfection in record time. Excellent company. Highly recommend. They really are that good. Thank you SRS.