Ace Windows, Doors, Locks & Glass

Mark changed all my windows, bifolds and then came back to do the back door. He keeps you in contact with what’s going on, extremely well priced and the windows look great!

I've tried to have my bi-fold doors that are nearly 20 years old serviced by someone before and got the impression that I had some alien installation. Finding Ace Windows & Doors online thankfully put me straight, ongoing communications through email was reassuring, lead time quick and work on the day spot on. It's an old system but they haven't run so well in a very long time. Nice people to do business with!!! Thank you!

I’m a regular here. Mark, in particular, is extremely responsible and trustworthy—he’s the sort of person you can rely on to handle anything. Just the other day, I had a problem with my front door, and he came round straight away to fix it. It’s a really good company that I’d highly recommend.

Mark did some windows for me on the first floor in November 2022 and he provided me with 3-warranty for any issues. I contacted him in September 2024 to say one of the windows in particular keeps misting and have to clean it. After a lot of chasings, one of his colleagues came in March 2026 and took the measurements and said a new unit can be installed very soon and I will pay nothing as all part of the warranty. After a few weeks I have not got any updates, so I chased Mark and he said, nothing wrong with the unit, so nothing will be done and I am clearly trying to get a new unit just before the warranty runs out. I tried to call him but no reply and no response to my text too. After lon waiting and chasings, this is very very poor reply and the overall job was bad anyway, plus most of the glazing seals keep popping out, so AVOID this service.

One of the hinges on my bi-fold door came off. The parts were under warranty but I needed someone to repair it. Ace were super responsive, and were able to get the parts and come out. They were very professional and the door was quickly repaired. Thank you!