Easy to get in touch and receive a response. Trusted service as they honoured the original repair quote and were honest with any concerns I had.
Communication by text and timing around collection and delivery could be improved. I paid extra for home collection and drop-off, but no time slot was given, leading to a long wait for collection, and the return was over an hour late with no updates.
The repair itself was well done - my iPhone camera was replaced and is now working perfectly. Costs were reasonable and the convenience of the service was good.
Overall, a successful repair with the 6 month warranty period being a bonus, but communication and timing need improvement.
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