Boxall Taxis

I contacted Boxall Taxis as a last resort after my 100-year-old great uncle’s hospital transport home from Cambridge was cancelled following a five-hour wait. He is housebound and uses a wheelchair, so we urgently needed an accessible vehicle. After calling multiple taxi companies with no success, his care home gave me Boxall’s number. I spoke to AJ who, despite the late hour, immediately arranged an accessible vehicle and sent tracking details as soon as it was dispatched, which was incredibly reassuring. Baz, the driver, was calm, patient and professional. Although we were all understandably stressed after such a long day, he handled everything with kindness and securely fastened my uncle’s wheelchair without any fuss. My uncle was delivered safely back to his care home, and the whole experience was handled with real care and efficiency. Boxall Taxis were an absolute lifeline that evening. I wouldn’t hesitate to use them again and highly recommend their accessible service.

Just been picked up by Bas, what a lovely person and definitely went out of his way to provide an amazing experience, definitely went beyond his role! Such a great service, he was punctual, very professional and extremely friendly. Ideally would choose him again. Overall the taxi service is amazing and will continue using them.

I used Boxall Taxis twice on Saturday to take 4 of us to and from a wedding in London. Great communication letting me know who was arriving and great to be able to see where they were. Both taxis were on time and great drivers and in particular Muhammad who brought us back in the early hours of Sunday morning. He drove with such care. Brilliant service and will use again and thoroughly recommend.

Boxall Taxis we used for the first time yesterday to drive my husband & me from Hitchin into London to the National Theatre & return hours later. Paz our driver was spot on time both ways. On the way home my husband felt ill Paz was the kindest most helpful stopping helping him to the nearest toilets then seeing him into our house. Brilliant couldn't ask for more. G

Absolutely brilliant service from start to finish. Booked for an early airport run and everything was spot on — punctual, friendly, and reassuringly professional. The driver was courteous, the car was spotless, and the journey was smooth as anything. Would happily use again and recommend without hesitation.