Arrived at 11:25 for 11:30 appointment. Was not greeted, waited downstairs for ten minutes listening to 2 people having loud private conversations on their phones before searching upstairs.
Now late for booked appointment with specified piercing booked, Rob could not remember what was booked and for my taste was a little patronising.
He requested that a consent form was filled in, which he didn't check, he then left them with a pile of 20 others he hadn't filed in the waiting room unattended with private details for other waiting people to read.
Rob washed his hands to put his gloves on to start piercing, then with his gloves on answered his phone while wearing the gloves (your phone is statistically dirtier than a toilet seat) then carried on with the piercing.
After the piercings were carried out Rob thumped the chair down to stop the bleeding without warning which was not good for a person with a bad back.
Then the hidden costs were quoted that weren't mentioned in the correspondence before booking, with Rob saying oh I need to update my price list and literature.
All factual statements.
Best part was the art on the wall and leaving never to return.
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