One of the worst Indian restaurants I’ve been to in Kingston. I ordered Chicken Tikka Biryani, Chicken Chettinad, plain naan, and tandoori roti. As a South Indian, I ordered the Chicken Chettinad expecting an authentic dish, but what I got tasted more like a bland version of butter chicken — completely off from what it should be.
The naan and roti were so hard and dry they felt like papad — they broke into pieces when I tried to tear them, yet they charged £3 each. The portion of Chicken Biryani was extremely small for the £14.75 price tag. For comparison, street vendors serve tastier biryani with double the quantity for just £3.99.
To top it all off, they added a £3.62 service charge to the bill, which I only noticed after paying. I have no clue that what better service they provided to charge this from customers and they should take this off from the bill for ever.
Definitely, never visit this restaurant again.
This is in response to your reply
Your staff didn’t make any effort to ask for feedback at any point. The only thing he said after serving the food was “cash or card” when I approached the till to pay. After the payment, he said “thank you,” to which I replied the same — that was the extent of our interaction. If you have CCTV footage, I encourage you to review it to confirm this.
Read more