Binley Woods Service Centre

Absolutely shocking experience. I booked my MOT online through their system, received a confirmation email AND an SMS reminder, so naturally I assumed everything was confirmed. I turned up at the garage on time only to be told by reception that there was “no booking” because they hadn’t received any notification from their head office. I showed them the email confirmation and the text message reminder, but apparently that meant nothing. Instead of taking responsibility for THEIR system failure, I was told they couldn’t do anything and that I should have called to confirm after booking online. Excuse me, what is the point of offering online bookings if customers are expected to double check and chase it up themselves? They wasted my valuable time and showed zero accountability. On top of that, the person at reception was not welcoming at all and showed no understanding, even though the fault was clearly on their side. Very unprofessional service and extremely frustrating experience. I will never ever go back to them.

Avoid - wetbelt supplied and fitted which lasted less than 2 years & less than 15k miles. The team wasn't super helpful and weren't willing to put it right, proceeded to take them to small claims court to recover losses and then they fell into liquidation which is their current status as of today.

Binley Woods Service Centre came highly recommended — and I can see why. The team have gone above and beyond to keep my van on the road. Reliable, professional, and great service throughout. Would definitely recommend.

Booked through BookMyGarage. MOT, oil and filter and extra work. Never got a call back for the extra work. No reminder except a text 24 days ago when I first booked. Never confirmed the extra work or estimated cost. I called to confirm, said I was half an hour late for my slot. Vague and unprofessional

I had my Honda Jazz serviced and MOT’d at Binley Woods Service Centre, and I couldn't be happier with the experience. The team was punctual, professional, and extremely honest about the work needed. They were efficient, completing everything on time, and I felt that my car was in very capable hands. If you’re looking for a trustworthy and friendly service center, I highly recommend Binley Woods. Great service and fair prices—I’ll definitely be back!