Madison Fox Estate Agents Loughton

Charlotte from our very first contact right through to collecting the keys, she was always friendly, approachable and genuinely happy to help. Charlotte made the whole process feel so much easier. She kept us informed, responded to our emails quickly, and always took the time to answer our questions, no matter how small they were. What we appreciated most was how much she genuinely cared. She made us feel valued and was progressing things quite smoothly. Even after we moved in, she continued to help whenever we needed advice or had a question, which really meant a lot to us. Charlotte is a real credit to Madison Fox. If you're looking for someone who is professional, honest, kind and truly cares about her clients, we couldn't recommend her more highly. Thank you, Charlotte, for all your hard work and support. We absolutely love our new home, and we're so grateful you were there to help us every step of the way.

Lochlan was fantastic throughout the process of purchasing my first property. He was professional, approachable, and always happy to answer my questions, keeping me updated every step of the way. He made what could have been a stressful process feel much more straightforward. His communication was excellent, and he was always quick to respond whenever I needed anything. I really appreciated his support. I wouldn’t hesitate to recommend Lochlan to anyone looking to buy. Dominque Lawrence

Charlotte has supported us through our journey. The service that she has provided has been second to none and nothing is too much trouble. She is always pleasant to talk to and her customer service is exceptional. Prior to viewing with Madison Fox, I viewed with other Estate agents and their service did not compare to what we received when dealing with Charlotte and also Ben who was fantastic.

We recently purchased a house in Epping through Madison Fox Loughton and they were an absolute pleasure to deal with throughout the process. Everyone we interacted with was professional, responsive, and helpful from start to finish. A special thank you to our Sales Progressor, Abigail, who was fantastic. She kept everything moving along, chased things when needed, and made sure we were kept updated at every stage. We’re very grateful for all the support from the Madison Fox team and would happily recommend them!

Working with Katy Carr was genuinely a pleasure. She made the entire process smooth, stress‑free, and surprisingly enjoyable. Nothing was ever too much trouble, and she kept me informed at every step. Her knowledge, patience, and honesty made a real difference. You can tell she truly cares about her clients and takes pride in doing the job properly. I wouldn’t hesitate to recommend her.