Effective Dispute Solutions Limited

I am an accountant by trade moving slowly into mediation. I observed an online mediation of Harvinder’s, a highly emotional commercial dispute with an approximate claim value of £22,000. I was very impressed with the way that Harvinder balanced empathy and assertiveness to keep the deal moving. Quickly and professionally Harvinder got the parties to a solution in just a few hours, saving them the hassle of continuing with their court claims against one another. I am now able to see where the theoretical side of my training matches up with the practical side of conducting a mediation.

Harvinder mediated for our family back in 2019, he had an impressive CV and is fluently in Punjabi, something which was important to my father. Which made him feel more at ease culturally, even though he can fluently speak English. We had to instigate proceedings against a national firm of solicitors who had misadvised us on a business purchase which caused us a £350k loss. I was apprehensive initially as it felt like a David v Goliath situation, even though we had a new set of solicitors representing us. The mediator made us quickly feel at ease, handled the mediation professionally, fairly and with a firm hand, which was needed. We settled a 32 month dispute in just 1 day! If you need an experienced Punjabi speaking mediator, use him.

I am a lawyer and mediator, and I am very grateful to Harvinder for allowing me to observe one of his mediations, a builder dispute which settled. It was extremely valuable to see the process handled with patience, sound judgment and trust, and it really brought home how effective mediation can be when done properly. Harvinder was also very quick to accommodate my request for an observation, which I greatly appreciated. As a result of completing the observation, I was able to progress my membership with the Civil Mediation Council and upgrade to CMC Registered Mediator status. Thank you again for the opportunity.

Having qualified as a mediator I wanted to undertake post qualification mediation observations with a UK Mediator registered with the UK Civil Mediation Council. I was happy to learn that Harvinder Singh Bhurji provided observations via zoom. This was important as I am not UK-based. Within a short time-frame, I observed Harvinder mediate in a commercial dispute. Harvinder led the parties to an agreement within hours. Impressed by the learning experience, I look forward to observing him again.

In one of the companies I own, a workplace dispute between a manager and his direct report arose, over a simple misunderstanding. By the time I got to know of this, 7 months had passed and it started to eat up a lot of my time very quickly. Harvinder provided a workplace mediation for us on the 6/11/23 and managed to end and resolve the dispute in just one day! Many thanks, Gary.