It depends what you're looking for. Their communication efforts were consistent, the development was timely, and the result was (so far) as good as I hoped it would be. I had a 5 star experience as it comes to product development.
The owner is rude. He treats clients like trash. He never introduced himself to us as a client but randomly chimes "to make payment"
They let go of their best sales guy (the only reason we selected them), 85% into our project completion.
Everything is customer experience. The way you treat people matters.
Overall- I would choose them again (and I will, because I have projects to complete) - but next time I will only engage with the team members, they are efficient to work with.
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