Tri-State Area Movers

Scam! The worst experience! The movers broke several pieces of furniture and were trying to glue the broken legs with crazy glue! One piece was put to the curb it was so damaged! I had $300 stolen from my bag, and I was missing an entire coffee table. When I called the company, they accused me of lying. Also I was given a quote, and in the middle of the move before my entire house was unloaded, they said I owed $700 more after the bank was closed so I had to go borrow money since you can’t take that much out of an ATM. They refused to take a credit card! The freshly painted walls in my new home were severely damaged, and the move took 14 hours even though it was 5 minutes away. They didn’t have enough men on the job so I couldn’t finish moving in time. I wound up paying rent to the new homeowners so I could have an extra day to get out of my house. I am still fighting with the company to get compensated for the damages, but they keep telling me they don’t believe me even though I took pictures of the damages. They also promised me 30 free boxes which were never delivered. I called about them 3 times! I feel violated and taken advantage of, and they didn’t even apologize!

Would leave 0 stars if I could. We were quoted that the movers would arrive between 8:30am-10:30am; they arrived at 12:30pm. The original quote was $697.50 and they charged us $1960.00 instead stating that we used more cubic feet than they had estimated. They left damage on the walls of the apartment we moved out of and considerable damage to my piano. When I emailed the person who helped me book the appointment I got no response, I even sent her photos of the damage. After sending her a follow up email with no response I called the corporate offices and spoke with someone listing the issues. They said they'd look into it....that was a week ago with no word since.

Horrible experience stay away. Not only did they damage the house and some of the items. They will bait and switch you on cost. Mover on day of move gave me the total and I paid 50% down payment. Then 3 days later I get a call that truck coming next day still owe 3k for packing day of 2.5 hours and owned more due to cubic feet of truck… complete BS. Horrible transparency, they also did not handle the complaint well. They will try to hide under LLCs they are also known as Call my Movers… I would go and look at the NY Secretary of State website to see all names they are registered under.

DO NOT USE!!!!! I am writing this so other consumers will not be scammed as I was. My move with Tri State Area Moving and Storage Corp was by far the worst experiance I have ever had. I have been trying for weeks to recoup financial remediation for improper charges and unresolved property damage. Prior to the move, a representative named Ken conducted an in-person walkthrough of my home and provided a detailed estimate to move my household for just under $3,800. Based on that estimate, I left a $100 deposit to secure the date. I coordinated scheduling through a salesperson named Elaine, who was professional and responsive.On the move date, the moving crew arrived on time and loaded my belongings. Once the truck was fully loaded—and after my property was already in Tri State’s possession—the foreman informed me that I was being charged an additional $2,000, even though the crew still could not fit all my belongings in the truck, requiring a second trip. I was explicitly told that my belongings would not be unloaded unless the additional payment was made immediately. This represented an increase of approximately 65% over the original estimate. Given Tri State’s claim of operating since 1999, this cannot reasonably be characterized as a minor variance or oversight. I had no meaningful alternative but to pay under financial and logistical duress, as my household goods were being withheld. During this time, I attempted to escalate the issue to management and spoke with a representative named Karen, who was unresponsive and directed me back to the foreman while stating she was unavailable due to a meeting. This occurred while my belongings were actively being withheld and left me without any managerial recourse.In addition to the pricing misconduct, several items were damaged during the move. Despite extensive and well-documented efforts to resolve these issues, Tri State has failed to provide any resolutionAs of today, there has been no settlement, no written determination, and no meaningful response regarding the damage claim.Based on the above, I believe Tri State engaged in deceptive and coercive billing practices, misrepresented the original estimate, unlawfully withheld property pending payment, and failed to timely process or resolve a valid damage claim.

Do not use this company. This is a scam. First they came and gave me an estimate and said if I pay now this will be a discount. On the day of the move the movers were complaining of the stuff they had to move like if they were doing the job for free. I winded leaving so much things just bc of the complaining. Then once we got to my apartment they gave me a whole new price on top of the amount I already paid like 1200 more. They damaged my dresser, broke my 55 inch tv and claim someone stole another tv off the truck which I truly believe the workers stole. Then had the nerves to only offer me $150 for everything. This all happened in May. Till this day of August I have yet to receive the payment. They just keep telling me they will call me back. Save yourself the headache and don’t use this company