Cannelle Skin Clinic

I had a laser consultation with Mursal today and couldn’t be more pleased with the experience. She was warm, highly knowledgeable, and professional, making me feel completely comfortable and well-informed every step of the way. The clinic itself had a welcoming, clean, and professional atmosphere, which really added to the overall impression. I’m genuinely looking forward to returning!

I visited Cannelle Summertown on Friday for a back, shoulder and neck massage and unfortunately the experience was very disappointing. There was a clear lack of quality and service from the outset. I was quoted £60 with no mention of duration, only to receive a 30-minute treatment. At that price, expectations are understandably higher. The overall experience was anything but relaxing, with a setting that felt clinical and chatting from connecting rooms throughout, rather than the calm, tranquil experience I was paying for. It feels like the focus may be shifting more towards aesthetics, which is absolutely fine, but relaxation treatments need to match the standard and pricing being charged. I raised these concerns directly and was offered 20% off a future treatment. Being asked to return and pay again—without any assurance that the issues would be addressed—is not a meaningful resolution. Having used Cannelle in the past, it’s a real shame to see such a well-regarded establishment lose the level of care and attention that built its reputation. Unfortunately, I won’t be returning.

I treated my thread veins on my face with lumecca, Mattia was a total expert. I expected to pay a lot of money to have them removed with many sessions but that wasn’t the case! In the process the lumecca also made my skin generally more even and so much brighter. I’ll never go to a different skin clinic after coming to Cannelle the team is unmatched !

I’ve had several hydrafacial treatments with Mursal and I wouldn’t trust anyone else with my skin. Every time I leave, my skin looks so clear, fresh and hydrated — genuinely the best hydrafacial I’ve ever had. She’s professional, knowledgeable and so lovely to be around, which makes the whole experience really comfortable. She always takes the time to answer my skin concerns and explain what she’s doing. You can tell she truly cares about her clients and their results. Highly recommend.

I had a great experience at Cannelle Skin Clinic. Dr. Mattia performed my Morpheus8 treatment and was incredibly professional and reassuring throughout the entire process. He explained everything clearly and made me feel completely at ease. The clinic has a lovely atmosphere and the team is genuinely caring. Highly recommend Cannelle Skin Clinic to anyone considering advanced skin treatments.