I was with Mr Charlton for over two decades of good service and helpfulness .
Concept are the pits .
I am diabetic , so eye problems can become quickly dangerous .
Have been suffering with eye pain for six weeks , at that point June/July explained situation , given two months wait .
Carer attended in person last week to explain , given another appointment , that day + two months
Yesterday had doctor home call , he personally chased up concept to be told to wait out the two months .
He contacted Specsavers appt next week
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