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5 191 reviews

Hero Locksmith

5 191 reviews
Our Services
  • Travel to customers
About our business
Affordable, fully trained locksmith in Edinburgh
Hero Locksmith is a small independent local locksmith in Edinburgh. Established in 2014, we provide all locksmith services. We are fully trained and members of Edinburgh Council's Trusted Trader Scheme. We can reach most customers within 20 mins of their call and have no call out charge, no VAT and all our work is guaranteed for 12 months.
Operating hours
Monday06:00 to 22:00
Tuesday06:00 to 22:00
Wednesday06:00 to 22:00
Thursday06:00 to 22:00
Friday06:00 to 22:00
Saturday06:00 to 22:00
Sunday06:00 to 22:00
Latest Google reviews
191 reviews
Kirsty Ann Mary McAdam
5 Months ago
Richard responded straight away to emergency and was there within a couple of hours. The job was quick and efficient and a very good price for same day call out. The cat was so happy to see me and be rescued from certain starvation! (3 hours without food).
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kathleen temple
4 Months ago
Called Hero Locksmith and Richard came the same morning and fixed two doors for me at a very reasonable price . He explained everything he did and I was delighted with the service . He is a lovely person and chatted away to my husband who is wheelchair bound after a stroke . Highly recommend.
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Kathy Muir
6 Years ago
Looking on Edinburgh Council's website I came across 'Trusted Trader' ( This is a great initiative that seeks to increase our confidence around selecting tradesmen. All those listed are vetoed and undergo extensive checks. It was here I discovered Hero Locksmith. Clicking on their website I was pleasantly surprised: Up to date, with regular blogs about new standards, educational aspects and new initiatives. I called Hero Locksmith and spoke to Richard. I liked his friendliness and openness. Although Hero Locksmiths deals with emergencies night or day, they offer regular appointments. The next day I had a visit. Richard not only checked my balcony lock but also advised on my main front door being out of scope for home insurance (the lock is very old). He also noticed that our main external door (this is a house converted into 3 flats) had screws loose, was rattling and would at some point come off. He was right. Aside from his obvious skill as a certified locksmith, he is friendly, engaging and an all round nice person you feel comfortable welcoming into your home. Having moved back to Edinburgh after many years overseas, I wanted to build up a network of tradesmen. Hero Locksmith is top of the list.
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Farah Surjadi
9 Months ago
Absolute star! So easy to speak to, Richard broke down the options, likely scenarios, and costs. After speaking Richard was able to come that evening and was able to fix our back door lock. So friendly as well! I can see why he has sooo many 5 star reviews. I would recommend and absolutely do business again.
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Sandra Hollingdale
1 Year ago
I locked myself out of my house on a freezing cold night and Richard came around almost immediately with his bag of tools and persisted until he found a way into my house without causing any damage - absolutely brilliant - and all done with a smile and calm/can do attitude that was hugely reassuring. He charged less than half the price of a national firm who, though claiming to work 24/7, couldn't help me before the following day. He certainly was heroic. I cannot recommend him highly enough.
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Photo gallery
Hero Locksmith
Insurances & Qualifications
  • I have all the necessary insurances legally required to perform my service
  • I have all the necessary qualifications legally required to perform my service
Services provided
Hero Locksmith is your local, emergency locksmith service! Whatever the problem, from a faulty locking mechanism to a lock change and upgrade we can deliver the most appropriate solution.
Contact Hero Locksmith
Contact Hero Locksmith
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Hero Locksmith