Cathy Stephens Jewellery Ltd

After we were told that my Nan's ring could not be made small enough to fit my finger, Cathy sat with us to design a new ring (using the same stone) to ensure that it still had the same feel but now felt like mine too. She listened to stories about my Nan and made the perfect engagement ring. We went back and also bought our wedding rings from Cathy Stephens. Everyone is the store has been so kind and understanding (even with us returning multiple times for re-sizing).

Good old fashioned customer service at its very best. I was looking for a special ring but was unsure what I actually wanted. Pippa and Cathy went the extra mile to make sure it was right and there was absolutely no pressure I genuinely felt that they just wanted me to be happy with my final choice. The ring is perfect and absolutely stunning. I am also absolutely thrilled with the results of the resizing of my wedding and engagement rings. The work was done with such care and precision, and the rings now fit perfectly. I couldn't be happier with the service and the final result. I highly recommend them!

Me and my mum absolutely love this store. We have many pieces from here and they are all beautifully crafted, high quality, with sentimental value. Service is always amazing and personal. All the staff are knowledgeable and extremely helpful.

Both our engagement ring and wedding bands were purchased from here. The whole process from start to finish has been so positive. Any question we have had as a couple has been answered thoroughly and with ease. Would highly recommend for all jewellery needs!

I have had great service from Cathy Stephens jewellery in Groby. I had a ring made here some years ago and love it. I also bought another small ring here a couple of years ago and last week I had a ring resized plus another ring repaired. Everytime I've been here, I have found the staff to be super helpful. Thanks to all.