Labyrinth Technology

Great experience working with the team at Labyrinth - professional, responsive, and delivered exactly what was needed. I would highly recommend their services to anyone looking for reliable software solutions/support

We have worked with Labyrinth for several years and have always been impressed by the quality of their service. They understand the workings of our business and have helped us introduce systems that have made out IT infrastructure more efficient and secure with minimal fuss. We would certainly recommend them very highly!

We’ve consistently received 5-star service from Labyrinth. Every issue, whether large or small, is resolved promptly and professionally, and we’re never made to feel that any concern is too minor to matter. Their team treats every request with care and urgency, which makes a huge difference in our day-to-day operations. A recent standout experience was during our transition from a traditional phone system to an integrated VOIP setup. As with any new system, there were a few hiccups, but Labyrinth went above and beyond, even though this wasn’t strictly within their remit. They guided us through the process with patience and clarity, making it a priority to understand the user issues we were facing so they could better support us moving forward. Their proactive approach and genuine commitment to learning alongside us have made us feel incredibly well supported. It’s rare to find a provider that combines technical expertise with such a human touch. We’re really grateful to have Labyrinth as our IT partner.

We chose Labyrinth for our IT support because they were very responsive in the tendering process and gave sensible answers to our questions. Moving from our old support was easy, and onboarding was painless being either remote or onsite depending on where staff were working at the time. A lot of care seemed to be taken over the detail looking at our existing infrastructure and any items that needed refreshing/replacing which helped. Response form the helpdesk has been quick and the support staff have sorted all of the issues we've had so far. Overall a very positive experience so far and I would recommend Labyrinth.

We started working with Labyrinth 2 years ago to replace our creaking IT system into a fit for purpose business system where we now collaborate as one in a highly efficient way. Matthew and the team guided us through the whole process from planning through to implementation, which was in timescale and on budget. They are at the end of the phone for the smallest of requests and go above and beyond when we have new ideas or need infrastructure changes. The system has been transformed and I'm very grateful to have Labyrinth working with us.