Grand Union Plumbing & Heating

Fantastic bathroom renovation - highly recommend Grand Union Plumbing & Heating! A big thank you to Glen and the team for providing an excellent service throughout the whole process. Glen worked with us to plan the bathroom space to our budget & we’re super pleased with the final result of our bathroom installation. A big shout out & thanks to both Connor and Luka who did a fantastic job in transforming the space into a modern-day bathroom. They were both punctual, hard working, skilled and kept us updated on the status of the renovation work throughout the 2 weeks. Sam, also did a terrific job with the tile work. Looking forward to working with Glen & the team on future projects and would definitely recommend the company to family and friends.

I recently had a new water softener installed by Grand Union Plumbing, and I’m so happy with the whole experience! After dealing with other plumbers who either said my softener was too big or suggested awkward setups that would waste space, I was fed up and decided to find a reliable company online. That’s how I found Grand Union and I’m so glad I did. From the very first call, everything was smooth and professional. They asked me to upload photos of the job, sent SMS updates when the engineer was on the way, and arrived right on time. Mitchell was the engineer who came, and he was just fantastic. He was friendly, polite, and super respectful of our home. From the very first site visit he even took his shoes off before coming in without me asking! The installation was done efficiently, neatly, and with so much attention to detail. He even wiped footprints off my tiles that he’d made after the installation! How often does that happen? He gave great advice on where to place the softener and single-handedly modified the under-sink plumbing, cut the shelf, and got everything installed perfectly. Within a few hours, our water was softened, and everything looked neat and tidy. I honestly can’t recommend Grand Union and Mitchell enough. It’s such a relief to meet someone who’s not just highly skilled but also genuinely friendly. It made the whole process so easy and pleasant. I’m even thinking of getting them to do my annual boiler check!

Booked the annual boiler service with Gran Union Plumbing & Heating. All very easy from booking to service day with constant text updates on a 3 hour window for the job plus “exact-to-the-minute ETA” on the day so you’re always well informed. The technician very knowledgeable, had to drill some holes in a new boiler cupboard the kitchen fitters install and did it without issue and cleaned after. Service book and digital certificate provided at the end of the job. Great service and good value. Highly recommend

We recently had a visit of an engineer from Grand Union Plumbing and Heating to address a boiler leak issue. The engineer arrived promptly and carried out a thorough assessment of the fault. After identifying the defective part, the repair was completed within just one day of the initial visit. Throughout the process, the engineer was friendly, positive, and highly professional. They took the time to explain everything clearly, which was greatly appreciated. Since the repair, the boiler has been functioning good. Highly recommended for their quick response, excellent service, and approachable attitude.

A great bathroom en-suite installation by Grand Union. The guys were friendly, professional and very good at what they do. I shall be using this company again for my next project, the main bathroom.