I cannot and will not ever recommend this service.
It is not my first rodeo with credit. 1 Star just for the ability to pay back what is effectively a post grad student loan after the course has finished. The SLC did not give enough for my MSc. There was a gap in the market since Barclays stopped giving the career development loans and I thought, great a solution to my problem.
After covid my situation changed, my company slowed down and after maternity leave I had no job. Now, imagine being in between jobs, reaching out to creditors to explain that your situation has changed temporarily. It was all ok, except with Lendwise.
Lendwise put me through a month's worth of deliberately obtuse customer service to no end. Normal credit/loan agency puts you on a payment plan and moves it along. No problem. Not Lendwise. The level of belittling is unreal, they are effectively loan sharks to me at this stage. Non of this feels professional and I wonder if their investors know that this is how they treat their customers.
Again, that one star was for the initial convenience. Judging by the other comments I know there are many who are in a similar situation in this climate and for the sake of privacy won't speak but I have to. No Words can explain this sufficiently. Perhaps they forget that the people taking the loans are all educated individuals.
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