Bought a door for my newly built garage and initially pleased , had the door for 2 years and now it has dented slats because all the plastic rings that pull the door up have broken , the door gets opened once or twice a week for six months and is not used at all over the winter , rollerdor reply is as a gesture of good will is to post me new rings for a scratched and dented door , avoid this company and spend your money elsewhere . I’m going to speak with trading standards because I feel the parts used aren’t fit for purpose . Update , I have read other reviews and it seems they have a huge problem with those white plastic parts , when they break they damage the door slats as in my pics So beware
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