John German Estate Agents Derby

Selling my house through John German estate agent was an outstanding experience from start to finish. Their professionalism, knowledge, and communication were exceptional throughout the entire process. They kept me informed every step of the way, offered honest advice, and worked tirelessly to ensure everything progressed smoothly. I was doing everything on my own so I needed support and advice at times and nothing was ever too much trouble they were always available to answer questions and provide reassurance when needed. Their expertise and dedication resulted in a successful sale, and I genuinely couldn’t have asked for a better service especially from Lisa , Alex and Vicky. If you’re looking for an estate agent who is reliable, proactive, and genuinely cares about achieving the best outcome for their clients, I would recommend John German without hesitation. Thank you for making what could have been a stressful experience so straightforward and successful! Jackie Schofield

I can’t thank the team at John German enough, especially Josie, for going above and beyond to help me recently. After I lost my front door key, I was in a real panic and felt really overwhelmed. Josie was incredibly kind, warm, understanding and completely non-judgemental from the very beginning. She took the time to problem-solve and kept me updated throughout, and genuinely made a stressful situation feel so much more manageable! It’s rare to come across customer service that feels so personal and compassionate. Josie and the team really went the extra mile to help get everything sorted, and I’m so incredibly grateful for all of their support! Thank you again for your patience, kindness and exceptional service. It really made all the difference, and I wouldn’t hesitate to recommend John German to anyone.

Lisa and team at the Derby office were a fantastic support to us during our house sale - always friendly and helpful to deal with . We wouldn’t hesitate to recommend them.

I wanted to take a moment to share my feedback on my recent house buying experience with John German, particularly working with Lisa Hunt and the wider team. Overall, I had a very positive experience throughout the process. Lisa Hunt was an excellent manager—highly organised and consistently prompt in her responses, which made a significant difference during what can often be a stressful journey. The team was very helpful at multiple stages, especially during property viewings. I appreciated the clear timelines provided, the effort taken to explain any issues, and the patience shown in addressing my questions and concerns. The coordination between the seller and myself was handled smoothly, which helped keep things progressing efficiently. As a piece of constructive feedback, I would have really appreciated a small gesture at the end of the process—such as a congratulatory bouquet or a sweet treat—either on completion, key collection, or moving-in day. It would add a thoughtful and memorable touch to an already positive experience. That said, I would definitely recommend John German and the team to anyone looking to buy property. Thank you again for your support throughout this journey. Regards Harish

John German is professional in promoting my parents' house, and bought in quality and potential buyers for viewing, and good follow-up during conveyancing process. Recommend John German and thank you.