After seeing the great reviews, I took my Dell XPS in when it stopped turning on. Although I suspected it might be a total loss, the team went above and beyond to try and revive it. Even though it couldn't be saved, they didn't charge me for their diagnostic efforts, giving me the peace of mind to finally move on without spending any more time or money on it.
The owner is incredibly friendly and explained the technical details so clearly that I felt completely informed. Had it been repairable, their quote was also very reasonable. I would easily return here for any future tech issues.
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