Property Perfect Balham

Organised a time for pick up and drop off - no one turned up. Poor communication / organisation. Items eventually got picked up. For the return, no confirmation that they were coming or what time they might turn up. Contacted through whatsapp and got very unhelpful/sporadic responses. Duvet + 3 pillows cleaned came back unbelievably highly scented, gave me a headache when I went to bed (personal preference I know but annoying for me!). Mostly frustrated with the pick up and delivery process.

The service at Droplet was fantastic! They were extremely flexible and very thorough in making sure they understood exactly what I wanted. Cannot thank them enough for such fast & high quality service!

I cannot thank Arif enough for saving my wedding day! I came to him in a complete panic just one day before my wedding because my dress needed major alterations. Not only did he take me in right away, but he managed to fix everything within just a few hours and it was absolutely perfect! Every adjustment he made was done with such skill and care. Thanks to him, I finally felt excited about my wedding again after being so stressed about the dress. He’s truly a master at what he does. I highly recommend him for any kind of alterations, whether it’s a wedding dress or any other clothing. He’s professional, fast, and incredibly talented. Honestly, he’s the best tailor!

Amazing service and very skilled tailor, Arif, 100% recommend.

Very impressive laundrette with incredible customer service. I was served by Samar who was positive, friendly and efficient. She gave me a 10% discount as a new customer (on cleaning) and then wouldn’t let me pay for an off-the-shelf item :-). I’ll definitely be back!