Ease-Out Services Richmond

Life was getting on top of me cleaning wise with work and all. So engaged My Home Clean to help me out fortnightly. My cleaner, Tyler, arrived on time as agreed and was really friendly. I was very happy with the overall service. So will be continuing booking her to come over again.

No problems whatsoever. I am very happy with the exceptional service. I always look forward to Amanda visit and my home is always clean and comfortable after her visit.

Unfortunately the worse experience ever. The cleaner left much before without finishing the job and even if camera record the time she arrived abd left the company charged me for 2 hours when she basically only cleaner one hour. Even the manager or the boss was probably ok with that, he was trying to cover even in front of the evidence. Me and my family are really upset really felt like they kidding since firt to the end. Whst a corouge they have to treat costumers like this. Very sad. Do no trust this company be very careful.

Very disappointing experience. I called to enquire about a one-off clean and was given a quote, which was fine. When I called back shortly after just to ask about regular cleaning options, the staff member became rude and dismissive, questioned my intentions, and told me I couldn’t book a regular clean simply because I had already asked about a one-off. The call felt confrontational and unprofessional, especially towards a student enquiry. Poor customer service and unnecessary attitude.

Worst cleaners ever!!! Google should provide a negative star rating option as well to mark these kind of non professional people & businesses .Don’t fall trap for the fake positive reviews posted here. These might be posted by the fraud owner and his equally fraud team. This is not at all a professional cleaning company. Do not ever opt them for end of tenancy professional cleaning. This guy Christopher/chris initially will talk very nicely when he has to give you a quote and post cleaning when you see that the property is not at all cleaned then he stops responding to your calls, messages & email. He deducts his charges in advance and you loose your money post cleaning because the house is not cleaned and eventually the owner charges you again from the deposit. For cleaning a 2 bedroom end of tenancy house, he just sent 1 cleaner(a lady named Emma who was very rude) with no professional cleaning supplies or equipments. Most of the areas were left as it is. When we told him we are not satisfied at all with his services he stopped responding to our calls & emails. Attached are the post cleaning pics(I have many but attaching only few) which are a proof what kind of services they provide. STAY AWAY from these cleaners & avoid loosing your hard earned money.