The Angel Dental Practice

Recently finished my dental implant treatment and am extremely happy with the result. Dr Abi did an amazing job and was a star all throughout the process. She presented me with the range of treatment options available to me and was informative about every stage of the procedure. Both her and all the dental nurses were fantastic and very kind during the various procedures / appointments. Hopefully I will never need to receive another dental implant in my lifetime, but if I do. I would come definitely come back here!

I had been a patient at this dental office since around 2003 — basically since I was a baby. In 2020, I was going through a really difficult time personally and missed an appointment. I sent a letter to apologize and was told I’d hear back from Dr. Palmer, but I never did. I’ve always respected Dr. Palmer as an Afro-Latina business owner and admired what she’s achieved, but I have to be honest — she has never been kind or understanding in my experience. After so many years as a patient, that was very disappointing. I’m sure I’ll find a better dentist — one who values long-term patients and shows empathy. This is my honest experience and feedback.

Excellent practice . Best hygeniest - Hesham. Always does a great job and helpful receptionist - Oscar . Thank you again . I would recommend the Angel Dental Practice .

I have been a patient at this practice since 2017, and this is the first time I have experienced such poor and unprofessional customer service. I requested a simple proof-of-address letter for my son on 28 August 2025, but after several follow-ups by phone and email, I still did not receive it. When I called again on 10 September 2025, the receptionist was rude, dismissive, and even made inappropriate remarks about me speaking quietly because my baby was sleeping. When I attended the practice in person to resolve the issue, the same receptionist argued with me in front of other patients, denied what she had said, and the practice manager accused me of being “aggressive” while allowing her to continue speaking disrespectfully. Being labelled this way for standing up for myself, especially as a Black woman, was unacceptable. He also told me I can no longer be registered here. Another patient present even spoke up and confirmed the receptionist was rude and that the matter should have been handled privately, not in front of a waiting room of patients. After all of this stress, another staff member resent the email, which I finally received within minutes proof that this could have been dealt with weeks earlier without the unnecessary treatment I received. It is disappointing after being a loyal patient for 8 years to experience this kind of treatment. I hope the practice takes steps to address staff professionalism and ensure no other patient is spoken to in this way again.

I recently had a dental implant with Dr. Sampanthan and couldn’t be happier with the whole experience. The process was straightforward and well explained from start to finish. Dr. Sampanthan was calm and reassuring at every appointment, which really helped me feel at ease. I experienced no pain at any stage, and the level of care and professionalism was outstanding. The staff were also friendly and efficient, making every visit a pleasant one. I’m extremely happy with my implant and wouldn’t hesitate to recommend Dr. Sampanthan to anyone considering dental treatment.