Rye Harbour Coastal & Country Park

we attended on monday 31st august and were served by stephen. he was polite courteous efficient and helpful, as was the other tall gentlemen who dealt with the kitchen. the campsite had this restaurant that is open to the public and not just those staying. there is sufficient parking and it is also suitable for all disabilities with level access, play areas and toilets. the layout is well presented and clean. there is plenty of space inside and out whether you prefer crowds and fun or would rather have your quiet corner, inside or out. the meal was basic and lovely, suitable for all pockets and needs. my only criticism would be that a tea/coffee machine really does not taste as nice as hand made. they cater for everyone and this can not be easy as there are all sorts who visit. again, the two men i engaged with were excellent and stephen made us feel special even for a quick snack. lovely pizza and doughnuts ! just along the path next door is the nature walk to the sea and you can see the lovely animal sanctuary of water that is quite spectacular no matter when you visit. the standards in rye town centre are appalling now, just squeezing as many people as possible in to tiny venues and courtyards for money with staff who don't care and archaic toilet facilities. go here instead. such a pleasure to have such a lovely place in rye harbour.

Just had 4 nights at rye harbour. We loved ever minute. Caravan great clean and well equipped. Whole place so good for dogs they were shattered! All staff friendly. Pool amazing. Thank you all that made a great stay for us all.

I booked a weekend stay at Rye Harbour Caravan Park in April. On arrival I found various cleanliness issues with the caravan. Loose toilet seatwith a hair on it, filthy bin lid, dirty radiators, what looked dried blood on the food bin etc. I called Reception and they sent cleaners to sort out these issues. Once they left, I discovered more issues, filthy oven door, dust covered lamp shades etc. Reception called me the following morning to ask if all was ok. I told them there were further issues but that I didn't want cleaners back as I could live with them and I was out for the day. I detailed these issues (which included a dripping tap) to Reception when I left and at that time also discovered that I should have been given a Welcome Pack and Bin Liners. I was told to contact Head Office when I asked for a refund which I did and they referred me back to Rye Harbour. After e.mails backwards and forwards, I was eventually offered a 15% off voucher for a future stay. I already had a voucher for 15% off which was in the information pack in the caravan but when I looked at it closer, it did say in really tiny print at the bottom that it would have to be used during my stay or within 14 days. This whole operation is unprofessional and inefficient. I paid for a clean caravan and a Welcome Pack, neither of which I received.

Well where to start. This site is fabulous, the staff are brilliant, thorough and attentive. We are moving from another site which is poles apart from Rye Harbour. Emily, Katie and Dan are so professional and kind they made buying a caravan a breeze. We cannot wait to be on site and enjoying the 5 star pool and spa and the beautiful bar and restaurant which is dog friendly. A shout out to all staff on site who are as friendly, always smiling and so helpful. What a fabulous park and a massive breath of fresh air that there is professional and friendly beautiful people out there. Well done to you all. 👏

Booked for a quiet few days away & didn't want to leave. Caravan was very well equipped & cosy in a lovely location with easy access to shops. Rye Harbour is beautiful & this is a lovely holiday park for a quieter getaway, I already want to go back!