Rye Harbour Coastal & Country Park

Well where to start. This site is fabulous, the staff are brilliant, thorough and attentive. We are moving from another site which is poles apart from Rye Harbour. Emily, Katie and Dan are so professional and kind they made buying a caravan a breeze. We cannot wait to be on site and enjoying the 5 star pool and spa and the beautiful bar and restaurant which is dog friendly. A shout out to all staff on site who are as friendly, always smiling and so helpful. What a fabulous park and a massive breath of fresh air that there is professional and friendly beautiful people out there. Well done to you all. 👏

Booked for a quiet few days away & didn't want to leave. Caravan was very well equipped & cosy in a lovely location with easy access to shops. Rye Harbour is beautiful & this is a lovely holiday park for a quieter getaway, I already want to go back!

I booked a weekend stay at Rye Harbour Caravan Park in April. On arrival I found various cleanliness issues with the caravan. Loose toilet seatwith a hair on it, filthy bin lid, dirty radiators, what looked dried blood on the food bin etc. I called Reception and they sent cleaners to sort out these issues. Once they left, I discovered more issues, filthy oven door, dust covered lamp shades etc. Reception called me the following morning to ask if all was ok. I told them there were further issues but that I didn't want cleaners back as I could live with them and I was out for the day. I detailed these issues (which included a dripping tap) to Reception when I left and at that time also discovered that I should have been given a Welcome Pack and Bin Liners. I was told to contact Head Office when I asked for a refund which I did and they referred me back to Rye Harbour. After e.mails backwards and forwards, I was eventually offered a 15% off voucher for a future stay. I already had a voucher for 15% off which was in the information pack in the caravan but when I looked at it closer, it did say in really tiny print at the bottom that it would have to be used during my stay or within 14 days. This whole operation is unprofessional and inefficient. I paid for a clean caravan and a Welcome Pack, neither of which I received.

Stayed in a Gold caravan. Was very comfortable. Bit dusty and some cobwebs around. Took some time to get the boiler working but the maintenance men eventually sorted it. Weather awful during our 3 nights. Clubhouse excellent but very quiet in December. Really enjoyed our stay and will be back. Customer Services was brilliant. Update. 24th April 26 - stayed again for 3 nights. Was a quiet, lovely relaxing trip. Much busier and more life around the park. Still fairly quiet. Lots of dogs around. Customer Services were again brilliant and helpful. Will be back again.

Loved the Park. Caravan was great, the service excellent and the location brilliant. Lots to do in Rye itself. We used the bus to get there, 10mins! Only complaint was our wifi was very poor, but probably a good thing.