Really disappointed by our local garage, quoted an extortionate price to repair/replace the turbo (£3.3k) and to make matters worse than proceeded to complete a “health check” with a further £1500 worth of repairs including tyres, this was completely unnecessary to quote given the shock of the turbo cost alone. I subsequently have had the car recovered to another garage for a second opinion and it has been fixed for hundreds rather than thousands. To make matters worse they missed reassembling the car with all the parts following their inspection which resulted in an inconvenient delay for the other garage finishing the job. Front desk customer service is sullen and sarcastic, I wasn’t impressed by their response when I stated the inconvenience of the missing part they had removed, this should have been picked up when the car was recovered and I should have been contacted to be told they had it.
We would loved to have used our local garage but also refuse to be ripped off!! Avoid!
Read more