In our first year we were national finalists for the Matis 2002 Award for the Best New Salon of the Year. In 2004 we won the Matis National Award for Fastest Growing Salon of the Year. We were also Matis London & South East Regional Best Salon of the Year finalists each year from 2004 until 2010 until we changed our product range – not bad going for a small salon when up against some of the big national spas.
More recently we were nominated and were finalists at the Scoot Business Awards Scheme 2014 recognising successes and achievements of British businesses, large and small. Also in 2014 with the UK Product Launch of Skinade we were the top UK salon stockists and rewarded with a special occasion treat at the Shard London.
As mentioned before our main aim has always been to provide a warm, friendly and professional service second to none! Each year 50 to 60% of all new clients are through recommendation and our satisfaction rating is currently 98.0% from over 3,072 reviews (July 2020).
All our beauty therapists are fully qualified in their fields of expertise.
When joining the salon all therapists undergo assessment and if needed will be given development training. As well as proficiency with providing treatments they must fully understand and comply with all our procedures for health and safety matters including hygiene.
They also need to complete and successfully pass specific product provider training. After this they still need to be assessed as competent by the salon before being allowed to provide unsupervised treatments.
