I recently had Russ from East Goscote Plumbers Ltd visit to service my boiler, which is over 25 years old. Before Russ, I had three different gas engineers look at it, all of whom insisted it was too old and needed replacing. One even refused to touch it, saying it was older than him and he had no idea how to deal with it.
Russ, however, approached the job with professionalism and confidence. He carried out a thorough service, showed me detailed photos of the inside of the boiler, and explained its current condition clearly. He also talked me through important considerations, such as the difficulty of sourcing parts for older boilers, while reassuring me that mine was in surprisingly good condition given its age.
Beyond his technical expertise, Russ was friendly, pleasant, and easy to deal with and an absolute blessing to have in the home. His professionalism and approachable manner set him apart from others I’ve dealt with.
East Goscote Plumbers Ltd are now my go-to engineers. In the next year or two, I plan to replace the boiler and all the radiators, and I will definitely be using them again.
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