ago18 days ago
Peer Supporter Volunteer
Level of Authority
Main Purpose of Role
To work in our peer support groups and provide engagement to the service users that attend. This is a very social role that enables service users to support each other whilst also receiving support from us.
At least 4 hours per week
We ask for at least 6 months’ commitment to this role
10am - 5pm Monday to Friday
Volunteers need to be able to commit to at least4 hours per week;
Volunteers will be required to complete a DBS application
Volunteers will be expected to work alone but will be supported both with regular contact, supervision and training.
Undertake any training deemed necessary for the carrying out of this role. e.g. confidentiality and data protection.
Support staff or lead volunteer in opening and closing the premises.
Support staff or lead volunteer to set up the Wellbeing Hubs before attendees arrive.
Welcome people arriving for appointments and let the relevant member of staff know they have arrived.
Welcome people who drop in to access the service and ensure they are integrated into the group
Answer phone enquiries about the Wellbeing Hub service and take relevant messages for staff members.
Support and lead on providing activities and groups for service users.
Make a record of people requesting Hub appointments and ensure all paperwork is completed correctly.
Accurately record Hub data - e.g. number attended, number of leaflets given out etc.
Provide visitors with refreshments and take payment. Ensure all money is locked away at night.
Ensure refreshment supplies are replenished as and when required.
Ensure the supply of information leaflets is maintained.
Contact relevant external organisations for copies of their leaflets.
Report all incidents, accidents and concerns
You may be asked to carry out additional tasks within your capability, in order to meet the needs of the charity. You are required to abide by all policies and procedures relevant to this role.
Nimber is a community delivery service that matches items being sent with travellers going the same way. You post what you'd like to buy, and we notify bringers who travel that route. When someone can help they will make you an offer.
Once you receive an offer, arrange pickup and delivery times with the bringer, accept the offer and wait for your items to arrive at your door.
Your card is never charged until your item has been successfully delivered, and there is no cost for posting a request.