Build your business profile for FREE and expose your services to thousands of potential clients!
Create my profile now!
Location: Remote (with occasional on-site as needed)
Job Type: Part-time - to start (leading to Full Time contract)
About Us:
We are a small, family-run business dedicated to providing exceptional IT support with our clients’ best interests at the core of everything we do. Our commitment to organic growth and delivering high-quality, hands-on service has allowed us to cultivate strong, lasting relationships with our clients. We take a mature, real-world approach to remote work, and believe in fostering a supportive and collaborative working environment.
Job Overview:
We are seeking a Junior Systems Engineer to join our team. This role will focus on Network Operations Center (NOC) activities such as server monitoring and handling second-line support ticket issues. The ideal candidate will have experience with Linux web servers, related applications, and Office 365. This position is well-suited for a newly qualified engineer who is eager to gain practical experience and contribute to a dynamic and client-focused team.
Key Responsibilities:
• Monitor and maintain Linux-based web servers and associated applications.
• Provide second-level support for ticketed issues, troubleshooting, and resolving technical problems.
• Administer and support Office 365 environments.
• Collaborate with the team to deliver excellent customer support in line with our core values.
• Ensure proactive server monitoring and respond to alerts to maintain system uptime.
• Work effectively within a remote work setup, with occasional on-site support as required.
Qualifications and Skills:
• Recent qualifications in Information Technology, Computer Science, or a related field.
• Experience with Linux server environments and related applications.
• Familiarity with Office 365 administration and troubleshooting.
• Strong problem-solving skills and ability to manage second-line support tickets.
• Excellent communication skills, both written and verbal.
• Ability to work independently in a remote environment while being part of a close-knit team.
What We Offer:
• Flexible, remote working opportunities.
• A supportive, team-oriented environment with a focus on personal and professional growth.
• The chance to work closely with a dedicated team that values client relationships and quality support.
If you’re a motivated and technically proficient individual looking to grow within a family-oriented business, we’d love to hear from you!