We booked in October an executive room with two single beds, and we paid in advance.
When we arrived, the supervisor was very arrogant and told us that we did not have two beds because, depending on the availability, we would have only one bed. We argued with him because I wrote before to be sure that we had it and that wasn't the agreement and he threatened us " you can take it or leave it". At this moment, lots of people were arriving, and nobody had problems except us. Actually when we said to him that his behaviour was rude he said that it was a big difference between him and us....... "That was a serious discrimination.
After a while, he gave us an alternative room in the basement, which wasn't ready . We weren't very happy but we accepted for one night because it has 2 beds. We left our luggage in the place after having the issue sorted. However, we said to him that we would spend few hours out while the room got cleaned and he assured us that it wouldn't be any problem about that. But, when we came back in the afternoon to colect our bags and get the keys we were informed that the basement was gone.
We feel very discriminated and dismissed by the supervisor. I wouldn't recomend this place to anyone.