Set in 1100 acres of English countryside, the AA Silver Star resort offers a perfect retreat for both business and leisure guests. With 104 beautiful bedrooms, award winning two rosette restaurant, health club, spa and two championship golf courses. The resort also offers a wide range of meeting and events space which is ideal for day meetings, residential conferences or that very special social event.
Purpose of the role:
The ideal Bar Supervisor will have experience within a similar role with knowledge of cellar management. You should be a friendly face to your guests whilst remaining professional and approachable. You should support the team around you whilst providing first-class service. We are looking for a person who has passion and knowledge for great hospitality who can share their enthusiasm with the team. You will need to be experienced in running shifts and offering craftsmanship and quality to motivate the team.
Reporting directly to the Food & Services Manager, you will have:
Previous experience as head bartender or in a supervisory role ideally within a quality four or five star hotel.
Excellent Leadership skills
Comprehensive knowledge of cocktails and wines
Excellent communication and strong customer service skills
A selection of Key Responsibilities:
Take responsibility for team work, leading and motivating team members.
Hold pre session briefings as and when appropriate and make sure the team are fully briefed and trained on any new amended food and drink products, and any promotional activity.
Assist in implementing and driving promotional activities.
Support and coach team members to upsell.
Deal with any issues that arise during each shift promptly and professionally, seeking advice from the duty manager where necessary.
Lead by example to ensure that the highest possible levels of customer service are delivered by team members at all times.
Liaise with other departments Including kitchen and door teams in the business to ensure every customer experiences a consistent level of service.
Salary and Benefits:
Our teams enjoy a competitive salary and an exciting range of benefits; contributory pension scheme, meals on duty, uniform, complimentary car parking, complimentary golf subject to availability and discounted use of the hotel rooms for Family & Friends.
This is an excellent opportunity to become part of our fantastic team, if you are interested send in your latest CV. We look forward to speak with you soon.
Please only apply if you are eligible to live and work in the UK.