ago18 days ago
What does a Computer Help at Home volunteer do? Are you a computer whizz? Do you enjoy helping others learn to use their computer or fix it when things go wrong? Being able to use a computer with confidence can help Carers feel less isolated. Our Computer Help at Home volunteers visit Carers in their home and help them learn to use their computer for things such as shopping and banking online, using the internet and Skype, sending emails, etc.
We are looking for volunteers that are literate with the use of Apple technology.
Skills/Qualifications needed The Volunteer Coordinator is responsible for our volunteer’s wellbeing. Our volunteers need to be: • Patient and understanding • Good at communicating and listening • Good at explaining things • Able to treat people with respect • Understanding of what it means to look after someone • Able to attend induction and training sessions Where does the volunteering role usually take place? Volunteer’s visit the Carer in their home, usually for two hours each time for up to six weeks. What is the induction process for volunteers? We ask our volunteers to complete an application form, provide two references and meet us for an informal chat. We also carry out a DBS (Disclosure & Barring Service) check as our volunteers work with people who are considered vulnerable. Following this, volunteers attend a one day induction, which helps them to: • Understand more about the Association and the support it provides to Carers • Understand what it means to be a Carer and the impact caring has on people’s lives • Feel confident in a variety of situations • Gain an awareness of health and safety • Learn how to be safe when lone working What training are volunteers provided with? We ask all our volunteers to attend Safeguarding Vulnerable Adults and First Aid training. In addition to this they can also attend other relevant training throughout the year, for example; • Dementia/Stroke and Parkinson’s Awareness • Basic listening and counselling and bereavement skills What support do we offer our volunteers? • We encourage our volunteers to call us or pop in to one of our offices if they need a chat, advice, or have any concerns • We accompany volunteers the first time they go to visit a Carer • If volunteers are unable to drive we find them a volunteer driver or arrange a taxi • We reimburse expenses incurred while volunteering, for example, travel expenses are reimbursed at a rate of 45 pence per mil
ago18 days ago